Privacy Policy

Privacy Policy of Laluna’s Boutique

Laluna’s Boutique highly values the protection of its customers’ personal data. This privacy policy explains how personal information is collected, used, and protected. By using our services, you agree to the practices described in this policy.

Collection of Personal Information

Laluna’s Boutique collects various types of personal information to provide an optimal shopping experience. This information may include:

  • First and last name

  • Shipping and billing address

  • Email address

  • Payment information

Use of Personal Information

The collected personal information is used for the following purposes:

  • Processing and shipping orders

  • Managing payments and preventing fraud

  • Communicating with customers about their orders and our product offerings

  • Improving customer service and responding to requests

  • Sending information about new products, promotions, and events (with the customer’s consent)

Sharing of Personal Information

Laluna’s Boutique does not sell, rent, or share personal information with third parties, except in the following cases:

  • With third-party service providers that process payments and ship orders

  • When required by law or to comply with legal procedures

  • To protect the rights, property, or safety of Laluna’s Boutique, its customers, or the public

Security of Personal Information

Laluna’s Boutique implements appropriate security measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • The use of encryption technologies for payment transactions

  • Limited access to personal information to employees and partners who need the data to provide our services

Retention of Personal Information

Laluna’s Boutique retains personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

Customer Rights

Customers have certain rights under applicable data protection laws regarding their personal information, including:

  • Right of access: Customers may request a copy of their personal data held by Laluna’s Boutique.

  • Right to rectification: Customers may request correction of inaccurate or incomplete personal data.

  • Right to erasure: Customers may request the deletion of their personal data, subject to legal retention obligations.

  • Right to withdraw consent: Customers may withdraw their consent to the processing of their personal data at any time.

Cookies and Similar Technologies

Laluna’s Boutique uses cookies and similar technologies to enhance the user experience on our website. Cookies help remember customer preferences and track site usage. Customers can adjust their browser settings to refuse cookies, but this may affect website functionality.

Changes to the Privacy Policy

Laluna’s Boutique may update this privacy policy from time to time. Any changes will be published on this page with an updated date. Customers are encouraged to check this page regularly to stay informed about any updates.

Contact Information

For questions about this privacy policy or to exercise your rights regarding personal data, you can contact Laluna’s Boutique at:

📧 Email: support@lalunasboutique.com

Laluna’s Boutique is committed to protecting the privacy of its customers and using personal data in a responsible and secure manner.